Healthcare is one of the wider industry wherein hospitals are taking care of patients and disease worldwide. To bring them abundant ease and comfort IVR Services are the best affordable source to automate the appointment booking, instant response & follow up visits. In today’s world, most of the hospitals are using an IVR application to send notifications and make a quick response.
It's not a single person who can attend all kinds of inquiries from existing or new patients. Thus IVR System enables direct your patients to the desired doctor or medical department. IVR has become the major essential of the day to day hospital activities. IVR Services have brought easiness in appointment booking & paying patient bills over the phone. IVR service ensures the countless benefits best suited to healthcare services.
- Let your IVR do respond to every customer, handles them and offer self service.
- IVR lets your patient connect with the right executive without wasting their time & energy.
- A modern IVR system improves hospital workflow and productivity by managing wait times efficienctly.
- Multi-language availability/Use in your language or Select your own language
- Enrollment of patients
- Handle large appointment calls
- Follow up visits
- Real-time reporting
- Better patient experience
- Get OPD feedbacks
- 24/7 availability
- Improve efficiency
- Manage wait times
- Enhance productivity
Patient engagement improves quite well when staff time, availability and healthcare information is just a call away. If IVR is a toll-free number, your customers can reach you now for free without any hassle. It eliminates the communication gap and convenience is on the go to get to know hospital timings.
Automated Appointment Booking
Booking appointments is a basic need to consult with a doctor and correctly scheduling them is a hospital's job. IVR system automates the appointment schedule with doctors as per your permission. It won’t only automate the entire booking process but also keep track of each appointment given to the patients in an error free way.
IVR enables patients to make payments at hospitals and clinics 24/7. IVR system can be customized as per suitable accepted payment modes like a credit card, debit card, and e-cheque payment. It doesn’t only save time, but also speeds up the payment process. All kinds of payments made with IVR quite safe & secure.
Instant Inquiry Response
There are many circumstances when patients want to get answer their phone calls in case of knowing doctors' availability, specialization or any emergency help. IVR system has made available them even without any staff help. Being the healthcare home hospitals can’t ignore patient inquiry made possible with Interactive Voice Response (IVR) system.
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Mahabir Hospital (Jharkhand)
I am Dr Ravi Ranjan,using Sara Technologies software since one year and I am very satisfied with the software. This Software is very easy to use and the service is very quick.
PAVITHRA MEDICARE (Bengaluru)
The supporting hand given by Sara technologies makes it really easy to learn and use the software effectively. It has turned my work paperless.
Max Care Children Hospital (Bhopal)
Hi, This is Furqan (IT-Department) from Max Care Children Hospital Bhopal Pvt. Ltd. I am using HMS from Sept-2018, this is very user friendly software for us, I am fully satisfied with this software, thank you to your technical team for giving me full support.
Curewell Pathology & Microlabs (ODISHA)
I am really delightful on after use of your such a great Pathology & hospital Management Software, Its really very friendly & soft to use. Thanks to SARA Team, I always worries for my wishes & exceptions towards more smooth Operations re-designs, He never denied me. He meets me that hopes.
Ojasvi Nursing & Maternity Home (Chhattisgarh)
I am using the Sara software. I have not faced any issues with it… I am satisfied with the services provided also
Royal Clinical Laboratory (Karnataka)
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